Stephens Heating & Cooling Greenville

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Greenville Heating & Air Conditioning Contractor Testimonials

is Rated: 5 / 5
based on these 11 happy customer reviews.


After 20 years of being a homeowner in two different states, I have seen more than my share of Heating and Air Companies. So when I was looking for a company to install a system, I interviewed numerous candidates. I found Eddie Stephens in the phone book and I can't say enough about my satisfaction! Eddie came to my house a number of times, bringing me quotes, and to show me the type of products he would be installing. He was always on time for his appointments and I was always able to get in touch with him when I needed to.

As for the quality of work that he and his company performed, it was beyond reproach. They were never in a hurry to 'just get the job done'. Their work was done as though they were working on their own homes.

I would recommend Mr. Stephens and his company on any job you are considering.

Rated: 5 / 5

On behalf of Wayne and myself, I just wanted to take a moment to thank you for installing our new gas furnace and gas water heater.

We have been very pleased so far with the performance of both and with the level of service you provided. I especially appreciate your willingness to make a special trip to our home to return the old water heater to Wayne.

You may certainly add us to your list of satisfied customers.

Rated: 5 / 5

Thanks for your good work. We will recommend you!

Rated: 5 / 5

I am out of state and own a home in Simpsonville SC. I found this company through a Google search. I read the testimonials and purchased a heat pump from them for my home based on the recommendations in the testimonials and the ratings they received from previous customers. The entire experience exceeded my expectations. I am writing this review as a testimonial to their exceptional customer service and prices. Call them first.

Rated: 5 / 5

Where do I begin... these guys are Awesome A+++ ! I called them to let them know that my air-conditioner had not been working, spoke to the receptionist, and I'm not kidding I know more on up the phone with her and the technician called and told me that he was in the area and could he stop by and take a look at it and told me that this time of day if the unit was in the attic that he couldn't go up there because was probably 140° up there this time of day. He was here in less than 10 minutes, I'm not kidding. He went upstairs and told me that he needed to go in the attic to determine the problem, he went up there anyway ! He told me that the motor was burned up and is still under warranty and that the part wouldn't cost me anything just labor, how many guys would tell you that, and that I should get in touch with the guys that put it in because it might be cheaper labor and that I didn't owe him anything for the visit, are you kidding me ! I could go on and on...

Rated: 5 / 5

Unbelievable... I barely got off the phone with the young lady that took my service call and the phone rang and it was a technician going over what the problem was and he said he was in the area I would stop by to see what the problem could be he also told me that this time of the day it the problems in the attic you can go up there because this time of the day that would probably be 140°. He was fearless in 15 minutes, I'm not kidding. He diagnosed the problem, and guess what it was in the attic! He went up there anyway! Diagnose the problem and told me that the fan motor was under warranty and I needed to contact the company that installed it. And after all this I asked him what I owed them any tell me no charge ! It's nice to know that there are still people out there who are honest and not to knock people on the head. I'm a quadriplegic, two years, and on a fixed income. It's hot outside. They were God sent!

Rated: 5 / 5

Just got our new Trane system installed this evening. This is a great Father and Son business. Highly recommend them. Eddie and his team are completely professional in everything from the diagnosis, to their recommendations in the estimates, to the installation of a whole new unit which included a larger size return vent. All workers were friendly and cleaned up after every job they completed. Eddie stays on the job site until the job is completed overall. We will definitely use his company for regular maintenance. Thanks to Stephens Heating Cooling and Plumbing for such great professionalism and great competitive pricing.

Rated: 5 / 5

Did a great job, honest, and nice folks to work with. Would recommend!!!

Rated: 5 / 5

Very impressed with the service. Our AC broke on a Sunday - came out first thing Monday morning, diagnosed problem and repaired without charging a lot for the repair. Highly recommend using Eddie.

Rated: 5 / 5

Eddie was great. I called at 930 AM on a Sunday by 1200PM He was there. He found the problem (Ants had crawled up in the condensor and burned the Contacts out) He fixed it and had us Cooling back off. I have found my preferred heating and air man.

Rated: 5 / 5

The service was great!!! Came out the same day I called and Eddie was wonderful. Fixed my AC unit the same day!!! Very friendly and professional. I would recommend this company to all of my friends!!

Rated: 5 / 5

Would highly recommend. Eddie is great. Able to quickly fix our problem and get our heating system back on.

Rated: 5 / 5


If you are looking for a Greenville heating and air conditioning contractor then please give us a call at 864.862.3104 or complete our online request form.